急重症醫病溝通之秘

不良的醫病溝通是醫療糾紛和病人抱怨最常見的原因之一，醫病溝通的成功關鍵是建立互相信任互相合作的醫病關係。
用一顆真誠的心並掌握關鍵技巧，可輕易地讓醫病溝通事半功倍。
AIDET技巧
Acknowledge 問候、體貼、感受
Introdcue  自我介紹、團隊介紹
Duration 預期時間
Explanation 解說細節
Thank you 感謝合作
RESPECT model 
      R 融洽, E 同理心，S支持，
      P 夥伴，E 解說
      C 尊重文化和信仰，T 信任
 

Secrets of Doctor-patient Communication in Acute and Critical Care

Poor doctor-patient communication is the commonnest cause of legal action and complaints. The key of successful doctor-patient communication is to build a physician-patient relationship with trust and collaboration. With a sincere heart and the fundamental skills, it will be easy to half the work and twice the effect for doctor-patient communicatio. 
AIDET skills
Acknowledge 
Introdcue 
Duration
Explanation 
Thank you
RESPECT model
    Rapport, Empathy, Support,
    Partnership, Explanation 
    Culture Competence, Trust